We gathered a multidisciplinary team in Kampala, Uganda for a week of workshops in the summer of 2017. Service designers, concept designers, and anthropologist were joined by a team of doctors and health worker for discussions, user mapping, case studying, problem definition, and design creation. The doctors and health workers all had expertise and hands-on experience from outbreaks of Ebola and other infectious diseases in Africa and other continents.
In May this year, the ninth Ebola outbreak in the Democratic Republic of Congo (DRC) was reported in north-western Équateur province. The outbreak was considered to have enormous potential risk, particularly when cases were reported in a port city with over 1 million inhabitants and easy access to transportation routes.